Description on the neccessity of Windows updates
We enjoy providing Top Notch Support to our Customers.
Please insure your version of Windows has been updated and patched with all available Microsoft updates before continuing the ticket process and acquiring support.
Examples of updates include service packs, version upgrades, security updates, drivers, or other types of updates.
Important and high-priority updates are critical to the security and reliability of your computer. They offer the latest protection against malicious online activities.
These updates are a sure way to fix most issues. In any event, In an effort to provide you with better Support, Please insure these updates have been applied so our support team can proceed to the next step to provide you with a timely resolution to your issue.
Please visit the following URL to acquire any available update for your operating system. http://www.update.microsoft.com/microsoftupdate/v6/vistadefault.aspx?ln=en-us